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FAQ

You can order your desired products via Instagram and on our website "arifoglubazaar.com".

You can pay for your purchase on Instagram with PayPal and bank transfer or you can pay for your purchases on our website with credit card, Paypal, bank transfer and Klarna.

Delivery within Germany takes 1-3 business days. Throughout Europe it takes 2-10 business days.

The shipping costs within Germany are 4,90€ and outside Germany between 8,90 - 9,90€ .

Unfortunately, we do not have a physical store yet, but our depot is located in Stuttgart/Germany.

Yes, if your order has not been shipped yet, you can easily make changes to your order.

Before we offer you the products, we test and research certain ingredients for you.

You can easily find us on Instagram, Facebook and Tiktok under the username "arifoglu.de".

We offer German, Turkish and English.

Exchange
We grant our customers a right of exchange if they do not like it. However, there is only the possibility of exchange for other goods or for a voucher that can be redeemed at the next purchase in your store.


Return
We grant our customers a right of return, i.e. the customer may also return the goods if they are not satisfied. We will refund the purchase price within 5 days after the date of purchase.

The right of withdrawal is usually valid for 14 days after the conclusion of a contract or the receipt of ordered goods. To revoke a contract, you must notify us. This can be done informally, so for example by e-mail.